Terms of use
Last updated TODO(launch): set date
Draft — not legal advice. This is a starting template, not a reviewed policy. Have a lawyer review and adapt it before launch, particularly the sections on protected health information, call recording consent, and state-by-state two-party consent rules.
The service
Mayapro provides AI phone assistants that answer calls, answer questions about a client business's services, and book appointments into that business's scheduling software.
Your responsibilities
You are responsible for the accuracy of the service menu, pricing, and policies you give us to configure your assistant, and for any legally required disclosure on your phone line. You must have the right to connect the scheduling system you ask us to integrate with.
Not medical advice
An assistant may describe services a practice offers. It does not provide medical advice, diagnosis, or treatment recommendations, and nothing it says substitutes for consultation with a licensed provider.
Availability
We work to keep assistants answering continuously, but the service depends on telephony, model, and scheduling providers outside our control.
TODO(launch): state an actual uptime commitment here, or say plainly that none is offered.
Fees
Subscription fees, billing interval, and any trial period are set out in your order or checkout confirmation.
Termination
Either party may terminate at the end of a billing period. On termination we will make your call data available for export for a reasonable window before deletion.
Liability
TODO(launch): counsel must draft the limitation of liability, warranty disclaimer, indemnity, and governing-law clauses. Placeholder text is deliberately omitted rather than guessed at, because wrong text here is worse than none.
Contact
Questions can go to hello@mayapro.ai.